Commercial disclosure

This English version is provided for reference. If there is any difference, the 日本語版 prevails.

Seller	IsauLab (イサウラボ) The seller's legal name will be disclosed without delay upon request.
Responsible person	Disclosed without delay upon request.
Address	Disclosed without delay upon request.
Phone	Disclosed without delay upon request. Please contact us by email.
Email	hello@isaulab.com
How to request disclosure	Email us with the subject "Disclosure request under the Specified Commercial Transactions Act". We will reply by email without delay.
Prices	Shown on each product or service page (all prices include tax). Build Services are priced in your quote. See templates and the pricing guide.
Additional fees	Internet connection fees; bank transfer fees if paying by transfer. Fees for third-party services needed to use Templates (LINE, Google, Microsoft 365, n8n, AI services, etc.) are paid by the customer.
Payment methods	Credit card (Stripe) or bank transfer.
Payment timing	Templates: at the time of order. Build Services: 50% at kickoff, 50% at handoff (100% at kickoff under ¥50,000). Bank transfers are due within 7 days of the invoice date. Maintenance: monthly in advance.
Delivery	Templates: available for download immediately after payment. Build Services: by the delivery date in your quote (e.g., 7–10 business days for Starter).
Returns and cancellations	Templates: as digital goods, no returns or refunds after download, except for defects caused by us (e.g., a corrupted file), which we replace or refund. Build Services: free cancellation before kickoff; the kickoff payment is non-refundable if you cancel afterwards for your own reasons. Maintenance: cancel by letting us know no later than the day before the next renewal date.
System requirements	See the requirements listed for each template.

Last updated: October 15, 2026